View Service Management Group Website

SMG provides customer experience, employee engagement, and brand research software solutions to clients in the restaurant, retail, grocery, convenience store, travel, entertainment, healthcare and other service industries. SMG’s unique software with a service (SwaS) model puts a dual focus on platform technology and professional services, making it easy for brands to activate insights based on customer, patient, and employee feedback. The company was founded in 1991 and is headquartered in Kansas City, MO.